Privacy Policy

1. About This Policy

MOLTEN.ART is operated by Di Stefano Enterprises Pty Ltd (ABN 69 628 360 896), trading as MOLTEN.ART. This Privacy Policy explains how we collect, use, store and protect your personal information when you use this website or contact us directly.

We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following personal information:

• Name and email address when you submit an enquiry through a form on this website
• Organisation name and project or enquiry details you voluntarily provide
• Where you submit or update an artist profile, the professional information and media you choose to supply
• Technical data such as IP address, device and browser type, pages requested and referring pages, recorded in standard server logs by our hosting provider

We do not collect sensitive personal information, and we do not ask for payment details through this website.

3. Cookies and Analytics

MOLTEN.ART does not currently use analytics or advertising cookies on the public website. We do not use advertising, retargeting or social-media tracking pixels, and no third-party analytics service runs on these pages.

The only information stored on your device is a temporary draft saved in your own browser while you are completing an artist profile update, which is cleared when you finish or close the tab.

This does not mean no information about your visit is recorded anywhere. As with any website, our hosting provider receives and logs standard request data — including your IP address, browser and device details and the pages requested — in order to serve the site and protect it from abuse. That is described in the sections below.

If we introduce analytics in future, this policy will be updated before it is enabled.

4. How We Use Your Information

Personal information is used solely to:

• Respond to your enquiry or request
• Communicate with you about potential or ongoing engagements
• Publish and maintain artist profiles where you have submitted them for that purpose
• Maintain the security and reliability of this website

We do not sell, rent or share your personal information with third parties for marketing purposes.

5. Third-Party Services

This website relies on the following service providers, each of which maintains its own privacy policy:

• Vercel — hosting and content delivery. Receives your IP address, browser details and request information for every page you visit.
• Sanity — content management. Stores the website’s published content, and stores artist enquiry and artist profile submissions made through this site.
• Resend — email delivery. Enquiry submissions are sent through Resend and delivered to MOLTEN.ART.
• Vimeo — video playback. A Vimeo player is only loaded if you play or hover a video; until then no request is made to Vimeo and no data is shared with it.

6. International Data Processing

Some of these providers process or store information outside Australia. Vercel, Sanity, Resend and Vimeo are all headquartered in the United States and operate infrastructure in multiple countries, which may include the United States and the European Union. Where information is transferred overseas, we take reasonable steps to ensure it is handled consistently with this policy and with applicable privacy law. We cannot guarantee the specific country in which any individual provider stores a given record at a given time.

7. Data Retention

Enquiry emails and submitted artist information are retained for as long as necessary to manage the professional relationship. You may request deletion of your personal information at any time by contacting us.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@molten.art.

9. Complaints

If you believe your privacy has not been respected, please contact us at hello@molten.art. We will review your concern and respond within a reasonable period. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.

10. Security

This website is served over HTTPS. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No method of internet transmission is completely secure; we cannot guarantee absolute security.

11. Contact

For any privacy-related questions or requests, contact Dorothy Di Stefano at hello@molten.art.

This policy may be updated periodically. Material changes will be noted on this page with a revised date.